Privacy Policy
Effective Date: September 16, 2025
Turtle Pond Wildlife Centre (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of visitors to our website. This Privacy Policy outlines what information we collect, how we use it, and your rights in relation to your personal data.
1. Personal Information Collected with Consent
We do not collect any personally identifiable information (PII) about you when you visit our website unless you voluntarily provide it to us via our online contact form, email, or other direct communications.
The only personal information we collect is what you provide through the following methods:
• Contact Form – name, phone number, and email address
• Email Correspondence
• Other direct communications initiated by you
This information is collected solely for the purpose of responding to your inquiries, providing requested services, or communicating with you in relation to our mission.
All information you share with us is kept strictly confidential and is never shared or sold to third parties.
2. Use of Your Personal Information
We use the information you voluntarily provide to:
• Respond to your messages or requests
• Communicate with you about our services or activities (if requested)
• Maintain records for administrative purposes
Your personal information is only used for these purposes and is never used for marketing or promotional purposes without your explicit consent.
3. Consent and Withdrawal
By submitting your information through our website or via email, you are providing your explicit consent for us to collect and use your personal data as outlined in this Privacy Policy.
You may withdraw your consent at any time by contacting us at:📧 turtlepondwc@gmail.com
Please note that withdrawing consent may affect our ability to respond to your inquiries or provide services.
4. Website Traffic and Anonymous Data
When you visit our website, we may collect non-identifiable data, such as:
• Browser type
• Pages visited
• Time spent on the site
• Referring websites
• General geographic region (based on IP address)
This data is collected in aggregate form using basic web analytics tools and is used solely to improve the user experience and functionality of our website. This information does not identify individual users and is not linked to any personal data.
5. No Use of Cookies or Tracking Technologies
Our website does not use cookies, advertising pixels, or any tracking technologies that monitor or store information on your device.
6. Third-Party Links
Our website may include links to third-party websites or resources for your convenience. These external sites operate independently and may have their own privacy policies. We encourage you to review their privacy practices before sharing any personal information with them.
We are not responsible for the privacy practices or content of any third-party websites.
7. Security of Your Information
We take reasonable and appropriate measures to protect the personal information you provide against loss, unauthorized access, or misuse. Access to your information is limited to only those who need it to fulfill the purpose for which it was provided.
However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under applicable privacy laws (including Canada’s PIPEDA), you have the right to:
• Access your personal information
• Request correction or deletion of your information
• Withdraw consent to the use of your information
• Ask how your information is used or stored
To exercise any of these rights, please contact us at:📧 turtlepondwc@gmail.com
9. Policy Updates
Turtle Pond Wildlife Centre may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, the revised version will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy regularly.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, please contact us: 📧 turtlepondwc@gmail.com
For more information on your privacy rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), please visit the Office of the Privacy Commissioner of Canada: www.priv.gc.ca
